Popular Questions
Frequently Asked Questions
01
What is customisation?
The website is not a product, it is a service, we customize the website and make it the way our customers want it to be.
02
Can I design my website to suit my industry?
Yes, the first option in our design section is to design and produce according to the client's requirements. Secondly, we also design the website with reference to VI/Logo, top 10 brands in the industry and a combination of some of the cases we have done.
We make suggestions to our clients on how to improve conversion rates, visitor retention, social interaction, etc.
We make suggestions to our clients on how to improve conversion rates, visitor retention, social interaction, etc.
03
Can I use my own server and domain name?
Of course you can, but as a rule we do not host websites for our clients unless you have purchased our global cloud hosting service.
After the website is ready, we will send the source code of the website and the installation plan to the customer, and the customer will install it on his own server, of course, if you need our help to install the website, we can install it for you from a distance, this service is free.
After the website is ready, we will send the source code of the website and the installation plan to the customer, and the customer will install it on his own server, of course, if you need our help to install the website, we can install it for you from a distance, this service is free.
04
Will I be provided with an SSL certificate?
What is an SSL Certificate?
An SSL certificate is a digital certificate that authenticates the identity of a website and enables encrypted connections.
Visually the site without the ssl certificate is http:// and the site with the SSL certificate is https://
We currently offer 1 year free SSL certificates, after 1 year you can use your free SSL certificate or order a paid SSL certificate from a professional organisation.
An SSL certificate is a digital certificate that authenticates the identity of a website and enables encrypted connections.
Visually the site without the ssl certificate is http:// and the site with the SSL certificate is https://
We currently offer 1 year free SSL certificates, after 1 year you can use your free SSL certificate or order a paid SSL certificate from a professional organisation.
05
How much does charge for web design?
Web design services are not just based on the number of pages, but also on the complexity of the web design. When your UI/UX is more complex, or if you wish to have additional features developed, the price of the web design will increase accordingly. Our web design experts can provide a wider range of web design services tailored to your business and target audience.
06
What is the process of building a website?
The first step is to communicate your requirements and prepare your material. If you have material, we can use it to better estimate and design your website.
If you don't have the material, we will design it according to your industry and preferences when you communicate with us, and after you have made an advance payment of 50%, we will first cut out the design and send it to you for confirmation before we develop it.
Step 2: Sign the e-contract and pay in advance (50%)
Step 3, website design and construction, we start to complete the design of the website, and the development of the webpage, the basic setup of SEO, your GOOGLE submission, google analytics.
Step 4: Website testing, we will place the completed website on our server and send you the URL for testing and acceptance.
Step 5: Payment of the remaining 50% will be paid to us.
Step 6: Website delivery. If the website is tested and there are no problems, we will host the website on your server and send you the source code, or if you choose our web hosting service, we will post the website online and deliver the data to you.
If you don't have the material, we will design it according to your industry and preferences when you communicate with us, and after you have made an advance payment of 50%, we will first cut out the design and send it to you for confirmation before we develop it.
Step 2: Sign the e-contract and pay in advance (50%)
Step 3, website design and construction, we start to complete the design of the website, and the development of the webpage, the basic setup of SEO, your GOOGLE submission, google analytics.
Step 4: Website testing, we will place the completed website on our server and send you the URL for testing and acceptance.
Step 5: Payment of the remaining 50% will be paid to us.
Step 6: Website delivery. If the website is tested and there are no problems, we will host the website on your server and send you the source code, or if you choose our web hosting service, we will post the website online and deliver the data to you.
07
Do you provide domain and servers?
If you choose our hosting service, we will provide domain name registration option and server hosting, if you do not choose our hosting service, you need to register the domain name and purchase the server by yourself, if you do not know how to register the domain name and purchase the server, we will provide free assistance.
08
How long does it take to build a website?
If you are ready to build your website, we will complete your website in about 7-15 working days.
If you do not have the material for your website, it will take around 20-30 working days for us to prepare the material for you, depending on your industry, as we need to send you the design first, which takes a little time.
If you are in a hurry to get your website online, we will work with you.
If you do not have the material for your website, it will take around 20-30 working days for us to prepare the material for you, depending on your industry, as we need to send you the design first, which takes a little time.
If you are in a hurry to get your website online, we will work with you.
09
After-sales service hours?
We offer unlimited after-sales service, from the moment the website is delivered to you, that is the beginning of our service. We offer free after-sales service forever, whether you come to us 3, 5 or even 10 years later.
10
How is the cost of building a website calculated?
We calculate prices along several dimensions.1. your needs, 2. the number of pages on the site, 3. the number of languages on the site.
We use these dimensions to calculate prices
In our case studies, we have also listed the real prices of the websites we have worked on for your reference, basically each website is not too expensive.
General features, number of pages, higher requirements, higher prices.
Influencing factors.
Special features (e.g. mall, forum, community), multiple languages, complex navigation, complex slides, and some additional features affect our pricing.
Common features are included in: maps, forms, social, sharing, logo design, Google Analytics, SEO support.
Factors that do not affect price.
Number of products (upload yourself), number of product categories, maps, forms, social, sharing, logo design, Google Analytics
We use these dimensions to calculate prices
In our case studies, we have also listed the real prices of the websites we have worked on for your reference, basically each website is not too expensive.
General features, number of pages, higher requirements, higher prices.
Influencing factors.
Special features (e.g. mall, forum, community), multiple languages, complex navigation, complex slides, and some additional features affect our pricing.
Common features are included in: maps, forms, social, sharing, logo design, Google Analytics, SEO support.
Factors that do not affect price.
Number of products (upload yourself), number of product categories, maps, forms, social, sharing, logo design, Google Analytics